Disgusting lack of customer concern. I needed to move in a day earlier; called in the morning to make sure someone would be there. Arrived before 3 pm and found the place closed with no one on duty. Called the number on the door and spoke to someone who could not get the facility opened and who claimed they could not even find my reservation. Found another facility nearby that actually cared about me as a customer and took their unit. Keep up the disdain for new customers and pretty soon you won’t be bothered by any.
- BTL, 11/27/2019